New Dudley police station officially opens today

Dear Resident,

I wanted you to know that Dudley’s new police station has been officially opened by the Chief Constable and Police & Crime Commissioner today (Thursday 20 November). 

The pair toured the station and met with officers who are now working from the Castlegate Way facility.

The complex work to convert the former insurance call centre into a fully functioning and secure police station, took just eight months to complete.

Changes include improvements to vital safety and security systems, the creation of a new victim care suite, interview rooms, and a public contact office where people can talk to staff face to face. 

Officers and staff started to work from the new station on Monday (17 November), in a phased move which saw the public contact office open today. 

The new site houses neighbourhood teams, emergency response officers, offender managers, intelligence teams and much more. It replaces Brierley Hill police station as the borough's police headquarters and all public service now transfer from Brierley Hill to the new Dudley police station. 

Brierley Hill police station will be disposed of in winter once the officers who are currently based there move into their new offices at Dudley Council’s Cable Plaza building, Waterfront. 

Dudley police station is the second new police station to open in the West Midlands this year.  

In July, a new police station opened in Sutton Coldfield when service transferred from the old building to a new facility at the opposite end of the site.  

Stechford police station and Wolverhampton Central are currently undergoing major refurbishments to improve facilities and secure their long-term future. 

All the work has been paid for by making better use of our estate, the associated savings and generated income. 

The Police and Crime Commissioner owns all West Midlands Police buildings. The Chief Constable is responsible for how we use those buildings, to enable police officers to keep people safe. 

The decision to acquire or dispose of sites is made by the PCC, based on operational policing recommendations made by the Chief Constable. The recommendations are fully scrutinised in public meetings with the relevant documents published on the PCC’s website. 

Brierley Hill police station has been listed for closure since 2018 when the decision to develop a new site was made following careful public scrutiny of the plan. 

The station was expensive to run, required extensive improvements and was no longer fit for purpose. Refurbishment did not make economic sense.  

The address for the new police station is: Castlegate House, Castlegate Way, Dudley, DY1 4RR. The public contact office is open 8am-4pm.  

People can call us at any time on 101 or talk to us via Live Chat on our website westmidlands.police.uk where they can also report crime, share information and get free safety advice.  

You can find out more about our estates strategy on the West Midlands Police and Crime Commissioners website.